Have you ever had one of those cable services call you and try to change your services? In other words they want to upgrade you to something better, but in reality they are not. I have had one of those earlier this week. All I wanted was to have the HD service removed from my account. That’s it! Since the majority of the channel line up today already are in HD, I figured I don’t really need an HD box.
The person I got on the phone then proceeded to tell me I was paying too much for my bill. Which I agreed with. Who wouldn’t? She changed my service, tried to tell me it was a better package and I would be paying less. I was like where do I sign up!
Lo and behold my new bill arrives for even more than I was paying before. So I call up the cable company and was told “Oh yes looks like there was a mistake on my bill and they would have it fixed”. A week later I get a call from said Cable company with the customer service rep asking me for a $50 deposit to have my service switched to a lower monthly cost.
I was like what? Why would I pay extra money to have my bill reduced? Is that not like going backwards? And on top of that my bill was still wrong. I mean you had to laugh at the irony right? I told the rep look I did not even want my service changed in the first place. He sent me to another department called their loyalty service. I spoke to yet another person who said NO you do not have to pay any fees. And she modified my service yet again. She told me my Bill would be updated online within 3-4 days so hold off on paying it.
Guess what? I get yet another call from said cable company saying that I owe another set of fees! OMG…you must agree by this time I am beyond frustrated with being juggled around to so many different people and hearing something different each time. No one took the proper notes, I still had not received an email confirmation for any of the calls even though I requested it each time.
So you want to her the really funny part to this little drama? They still did not remove my HD service for which started all this in the first place. So I am still paying for a service that I do not want!
Okay enough about those incompetent Cable companies. I have lost enough of my fun time on them. Onto better things! Desert! Yum…Over Easter I was craving for one of my Islands local home-made deserts. Cassava Pone. It is made with a root vegetable and fresh coconut.
No flour or rising agent. The hardest part is grating all the ingredients. But it is well worth the effort!
